Résumé

“If opportunity doesn’t knock, build a door.” – Milton Berle

Pete Knowlton

Creative Director | IT Security MGR

Pete’s ideal positions are project-based and efficiency driven. He specifically excel in managing the direction and decision making of a brand or IT operational team. Those who have worked with Pete or as part of his team would say he’s a master delegator that somehow manages to make complex projects come together without hindering quality or consistency.

Performance Highlights

  • Developed startup company to $1.5M revenue in its first year and $2.5M revenue in its second year.
  • Redesigned a system to save 50% in overall company shipping costs.
  • Designed 25+ products with supporting marketing campaigns, going from concept to successful launches in multiple regions.
  • Managed flagship product launches on a global scale.
  • Launched 10+ websites including websites in foreign languages and traveled to those regions for research to maximize market penetration.
  • Managed employees across multiple countries.
  • Deployed multimillion dollar network and datacenter infrastructure upgrades in the education sector.
  • Directed training seminars in front of 120+ employees.

IT Data SEcurity Compliance Technical Specialist for Disney Parks & Resorts

TEKsystems: Contracting, FL, May 2018 – Present

  • Amendment Contract Writing
  • Data Security Continuity
  • User Access Policy Creation
  • Data Retention Policy Creation
  • GDPR Compliance
  • Security Vulnerability Remediation
  • Confluence Interface Documentation
  • Jira Software Development 
  • SSO, TLS and Pentesting Assessments
  • 3rd Party Vendor Communication
  • Disaster Recovery Planning
  • Internal / External Tool Auditing
  • Security Project Managment
  • SSO User Acceptance Testing
  • Security Scorecard Vendor Audits
  • Qualys Finding/Incident Reporting
  • RSA Archer Platform
  • SANS GSEC Training

Chief Operations Officer

Strom Holdings LLC, WA, Feb 2015 – Mar 2018

  • Created and developed 9 flagship products from concept to execution increasing revenue to $2.5M by year 2.
  • Reimagined products from acquisitions to fit company thematic under tight deadlines.
  • Developed international warehouse operations and improved product distribution.
  • Designed, developed, and upheld company branding standards.
  • Collaborated across multiple teams and developed customer service tools, standard operating policies and benchmarks.
  • Directed new products development and marketing campaigns.
  • Managed website UI, social media integration, advertising, and customer outreach initiatives with design teams.
  • Created HR tools including performance evaluations, employee onboarding materials, benefits, and business conduct.
  • Worked within Adobe CC suite of tools and Adobe Acrobat to prototype, create, and review project concepts and marketing materials.
  • Proposed, maintained, and reported on project budget, status, and marketing ROI to stakeholders.

Director of Marketing

Northwest Vox LLC, WA, Feb 2015 – Jan 2017

  • Directed redesign of product sales tools to support re-branding and market positioning.
  • Developed customer service tools and operating procedures that lead to a 60% reduction in customer service phone contacts to the company.
  • Directed website redesign, social media integration, and outreach.
  • Directed and delivered marketing campaigns spiking customer growth by 35%.

Web Design & Branding Consultant

Core Premise LLC, WA, Feb 2011 – Oct 2016

  • Complete logo design and branding services from concept to trademark.
  • Providing client guidance through design process and of marketing materials and sales tools.
  • Creation and execution of project plans including key deliverables and ongoing maintenance.
  • Deploying and maintaining Joomla, WordPress, 3Dcart, and WooCommerce infrastructure.

IT Field Tech

Central Valley School District, WA, Apr 2014 – Nov 2014

  • Resolved help desk tickets for five schools in Spiceworks.
  • Used Active Directory to manage computers, printers, users, and group policy.
  • Troubleshoot network, software, computer issues or outages.
  • Implemented ShoreTel VoIP system.
  • Successfully supported a 99.99999% uptime across all data infrastructure.

Intern Network Field Engineer

Ednetics Inc., ID, Summer 2013 – 90-day internship

  • Staged and installed new Cisco 3750X hardware for all buildings in Pasco School District 1GB to 10GB fiber internal upgrade.
  • Staged and installed Cisco 4506 hardware and wired patch panels in Eisenhower High School in Yakima, WA.
  • Installed Cisco 2960 hardware for POE – VoIP phones in all of Reynolds School District, OR.
  • Installed UPS APC’s throughout all IDC’s and MDF’s in Coeur d’ Alene School District, ID.
  • Installed VoIP phones & upgraded WAP’s in multiple schools districts.

Apple Business Development Manager

Apple Inc., CA, July 2009 – Aug 2012

  • Developed Apple business channel partners across stores, districts, and regions.
  • Achieved 20-25% year over year growth in Eugene, OR. This placed it in the top 5% in the region.
  • Built virtual sales teams.
  • Lead trainings and seminars for customers and employees.
  • Created and deployed strategic marketing materials to increase metrics and sales of EOL.

Download

Skills

Strategic Planning & Execution
Product Marketing & Branding
Budget Management & Forecasting
Product Research & Development
Key Operations Decision Making
Business Continuity
Supply Chain Management
Performance Management
Public Relations
Website Design & SEO
High Degree of Flexibility

Education

Eastern Washington University
Spokane Community College

Travel Documentation

Nexus / APEC
Chinese Visa – 10 Years

Extra Credit

OregonVoiceOver.com
Driving revenue to voice talents

BellevueQualitySchools.org
Successfully helped pass legislation.

JoJoJensen.com
Built to showcase a business.

MCRAweb.org
Business Conference

Pete's Client Testimonials

Résumé

“If opportunity doesn’t knock, build a door.” – Milton Berle

Pete Knowlton

Pete Knowlton

Creative Director | IT Security MGR

Pete’s ideal positions are project-based and efficiency driven. He specifically excel in managing the direction and decision making of a brand or IT operational team. Those who have worked with Pete or as part of his team would say he’s a master delegator that somehow manages to make complex projects come together without hindering quality or consistency.

Performance Highlights

  • Developed startup company to $1.5M revenue in its first year and $2.5M revenue in its second year.
  • Redesigned a system to save 50% in overall company shipping costs.
  • Designed 25+ products with supporting marketing campaigns, going from concept to successful launches in multiple regions.
  • Managed flagship product launches on a global scale.
  • Launched 10+ websites including websites in foreign languages and traveled to those regions for research to maximize market penetration.
  • Managed employees across multiple countries.
  • Deployed multimillion dollar network and datacenter infrastructure upgrades in the education sector.
  • Directed training seminars in front of 120+ employees.

IT Data SEcurity Compliance Technical Specialist for Disney Parks & Resorts

TEKsystems: Contracting, FL, May 2018 – Present

  • Amendment Contract Writing
  • Data Security Continuity
  • User Access Policy Creation
  • Data Retention Policy Creation
  • GDPR Compliance
  • Security Vulnerability Remediation
  • Confluence Interface Documentation
  • Jira Software Development 
  • SSO, TLS and Pentesting Assessments
  • 3rd Party Vendor Communication
  • Disaster Recovery Planning
  • Internal / External Tool Auditing
  • Security Project Managment
  • SSO User Acceptance Testing
  • Security Scorecard Vendor Audits
  • Qualys Finding/Incident Reporting
  • RSA Archer Platform
  • SANS GSEC Training

Chief Operations Officer

Strom Holdings LLC, WA, Feb 2015 – Mar 2018

  • Created and developed 9 flagship products from concept to execution increasing revenue to $2.5M by year 2.
  • Reimagined products from acquisitions to fit company thematic under tight deadlines.
  • Developed international warehouse operations and improved product distribution.
  • Designed, developed, and upheld company branding standards.
  • Collaborated across multiple teams and developed customer service tools, standard operating policies and benchmarks.
  • Directed new products development and marketing campaigns.
  • Managed website UI, social media integration, advertising, and customer outreach initiatives with design teams.
  • Created HR tools including performance evaluations, employee onboarding materials, benefits, and business conduct.
  • Worked within Adobe CC suite of tools and Adobe Acrobat to prototype, create, and review project concepts and marketing materials.
  • Proposed, maintained, and reported on project budget, status, and marketing ROI to stakeholders.

Director of Marketing

Northwest Vox LLC, WA, Feb 2015 – Jan 2017

  • Directed redesign of product sales tools to support re-branding and market positioning.
  • Developed customer service tools and operating procedures that lead to a 60% reduction in customer service phone contacts to the company.
  • Directed website redesign, social media integration, and outreach.
  • Directed and delivered marketing campaigns spiking customer growth by 35%.

Web Design & Branding Consultant

Core Premise LLC, WA, Feb 2011 – Oct 2016

  • Complete logo design and branding services from concept to trademark.
  • Providing client guidance through design process and of marketing materials and sales tools.
  • Creation and execution of project plans including key deliverables and ongoing maintenance.
  • Deploying and maintaining Joomla, WordPress, 3Dcart, and WooCommerce infrastructure.

IT Field Tech

Central Valley School District, WA, Apr 2014 – Nov 2014

  • Resolved help desk tickets for five schools in Spiceworks.
  • Used Active Directory to manage computers, printers, users, and group policy.
  • Troubleshoot network, software, computer issues or outages.
  • Implemented ShoreTel VoIP system.
  • Successfully supported a 99.99999% uptime across all data infrastructure.

Intern Network Field Engineer

Ednetics Inc., ID, Summer 2013 – 90-day internship

  • Staged and installed new Cisco 3750X hardware for all buildings in Pasco School District 1GB to 10GB fiber internal upgrade.
  • Staged and installed Cisco 4506 hardware and wired patch panels in Eisenhower High School in Yakima, WA.
  • Installed Cisco 2960 hardware for POE – VoIP phones in all of Reynolds School District, OR.
  • Installed UPS APC’s throughout all IDC’s and MDF’s in Coeur d’ Alene School District, ID.
  • Installed VoIP phones & upgraded WAP’s in multiple schools districts.

Apple Business Development Manager

Apple Inc., CA, July 2009 – Aug 2012

  • Developed Apple business channel partners across stores, districts, and regions.
  • Achieved 20-25% year over year growth in Eugene, OR. This placed it in the top 5% in the region.
  • Built virtual sales teams.
  • Lead trainings and seminars for customers and employees.
  • Created and deployed strategic marketing materials to increase metrics and sales of EOL.

Skills

Strategic Planning & Execution
Product Marketing & Branding
Budget Management & Forecasting
Product Research & Development
Key Operations Decision Making
Business Continuity
Supply Chain Management
Performance Management
Public Relations
Website Design & SEO
High Degree of Flexibility

Education

Eastern Washington University
Spokane Community College

Travel Docs

Nexus / APEC
Chinese Visa – 10 Years

Extra Credit

OregonVoiceOver.com
Driving revenue to voice talents.

BellevueQualitySchools.org
Successfully helped pass legislation.

JoJoJensen.com
Built to showcase a business.

MCRAweb.org
Business Conference.

Pete's Client Testimonials